Mission Statement

Our mission is to ensure the safety of the public by making speed, accuracy and professionalism a priority when gathering information to relay to the Emergency personnel that provides service to the citizens and visitors of the North Mecklenburg area.  We are committed to exemplary customer service in an unbiased, fair and ethical manner with compassion and integrity.

Our Vision

We are viewed as a professional, enthusiastic, and trustworthy center, which is an integral link to a Nationally Accredited Law Enforcement Agency.  We treat our citizens with dignity and respect, striving to meet the continual needs of the community.  We operate with fiscal prudence as we effectively manage our resources, while providing the highest level of service and protection to our citizens.  Our goals are to be recognized as a first-rate expeditor of police services by those seeking our help; acknowledged as a fierce adversary by those who disregard the rule of law, and respected by those who work with us in the criminal justice community.

Daily Purpose

Our daily purpose of the North Mecklenburg Communication Center is to ensure the safety of our officers, citizens and visitors of the North Mecklenburg area.

Core Values

Customer Service that is exemplary

Unbiased, Fair, Honest Behavior

Ethical Conduct beyond reproach

Quality decisions that improve conditions

Present a professional public image

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